How to use Support

    How do I report Bug?

    • Created :
    • Updated :

    We are sorry for your inconvenience.
    Please contact us with more details and we are going to try to fix bug.

    1. Device model :
    2. OS version :
    3. Polaris Office version currently used :
    4. The procedure you performed when the error occurred and description about bug :
    5. Documents, Screen Shot, Screen Recording of bug

    Email : support@polarisoffice.com
    Homepage : Sumit a request
    Product :
    [PC (Windows/Mac]
    Polaris Office App > Click '?' on top right corner > Click 'Report error'

    [Mobile, Tablet (Android, iOS)]
    Polaris Office App > Select your name on the top> Select 'Customer Support'

    * If you want to attach big size file, please send it via email 'support@polarisoffice.com'.
    * If you send your document, the document will be used only for the purpose of resolving and improving issues, and it will be kept for 3 years, which is the period of retention and use of personal information, and will be destroyed thereafter.
    * We may request additional info when we need more details or error didn't happen at our side.